Legal Notice
Hauck & Aufhäuser Fund Services S.A. constantly checks and updates the information on its website. Despite all due care, the data may have changed in the meantime. No liability or guarantee can therefore be assumed for the topicality, correctness and completeness of the information provided. The same applies to all other websites to which reference is made via hyperlinks.
General Information
(1) Disclaimer
The information provided on our website is based on sources that we consider reliable. However, we assume no guarantee for the accuracy, completeness, or timeliness of such information, nor for any recommendations or for the economic or fiscal implications thereof. This publicly accessible information is provided for general information purposes and shall not under any circumstances replace investor/product-related advisory services. In particular, information relating to securities shall not constitute solicitations to buy or sell. The public offering and sale of securities are subject to the national laws and other statutory provisions in force in each individual country.
All information published on this website is diligently and promptly verified and updated by Hauck & Aufhäuser Fund Services S.A.. Nevertheless, Hauck & Aufhäuser Fund Services S.A. does not assume any guarantee for the completeness, accuracy, and timeliness of such information. Hauck & Aufhäuser Fund Services S.A. cannot be made liable in the event of inaccurate, incomplete, or not current data, nor in the event of falsification of information.
(2) Governing law
All legal relationships between you and our bank shall be governed by the laws of the Federal Republic of Germany. We expressly inform you that our Internet offering is aimed exclusively at persons who are subject to a legal system in which such choice of law clause is permitted. Place of jurisdiction – to the legally permissible extent – is agreed as Luxembourg City.
(3) Limitations of liability
Hauck & Aufhäuser Fund Services S.A. cannot guarantee the failure-free functionality of this website. In no event shall Hauck & Aufhäuser Fund Services S.A. be liable for any loss or damage of any kind. This disclaimer includes direct, indirect, and consequential damage arising out of or related to the access to, performance of, or queries submitted to the Hauck & Aufhäuser Fund Services S.A. site, or that could arise through links to other sites, even where Hauck & Aufhäuser Fund Services S.A. has not indicated the possibility that such damage could occur.
(4) No acceptance for orders by email
We would like to inform you that we do not accept any legally binding orders or instructions via email. Such orders may only be submitted through our online banking system. Please contact your account manager.
(5) Linked websites
When you click specific links on the Hauck & Aufhäuser Fund Services S.A. website, under certain circumstances, you will leave the Hauck & Aufhäuser Fund Services S.A. website. Hauck & Aufhäuser Fund Services S.A. has not reviewed the other websites linked to the Hauck & Aufhäuser Fund Services S.A. website, and does not assume any responsibility for their contents, including for the products or services offered, or other offerings and information.
(6) Copyright
The content and structure of this website are protected by copyright. The prior consent of Hauck & Aufhäuser Fund Services S.A. is to be obtained before reproducing any information or data, particularly the use of text, text extracts, or images.
(7) European online dispute resolution platform
The ODR platform can be used by a consumer for the out-of-court settlement of a dispute arising from online contracts with a company established in the EU. Further information can be found HIER.
Sustainability Disclosures
Hauck & Aufhäuser Fund Services S.A.:
Statement on principal adverse impacts of investment decisions on sustainability factors (HAL-Gruppe)
Download (Reporting year 2023)
Download (Reporting year 2024)
PAI Strategy of Hauck & Aufhäuser Fund Services S.A.
Download
Sustainability Risk Policy of Hauck & Aufhäuser Fund Services S.A
Download
HAL Fund Services Ireland Limited:
PAI Statement of HAL Fund Services Ireland
Download
Sustainability Risk Policy of HAL Fund Services Ireland
Download
Remuneration Policy
Download
Complaints Management
The ongoing satisfaction of our business partners with the services we offer is our top priority. It is our basic corporate attitude to offer our business partners continuous added value throughout the entire duration of the business relationship and to solve any problems immediately and in the best possible way. To enable us to meet this requirement, we have implemented detailed guidelines and procedures for dealing with complaints, the main features of which we would like to outline below.
Hauck & Aufhäuser Administration Services S.A.:
Complaints Policy: Download
Complaints Form: Download
Contact:
beschwerdenhaas@hauck-aufhaeuser.com
Hauck & Aufhäuser Fund Services S.A.:
Complaints Policy: Download
Complaints Form: Download
Contact:
Investor Protection
Hauck & Aufhäuser Fund Services S.A.:
Voting rights policy of Hauck & Aufhäuser Fund Services S.A.
Download
Engagement policy of Hauck & Aufhäuser Fund Services S.A.
Download
Engagement report of Hauck & Aufhäuser Fund Services S.A.
Download
Remuneration principles of Hauck & Aufhäuser Fund Services S.A.
Download
Principles for dealing with conflicts of interest at Hauck Aufhäuser Fund Services S.A.
Download
Best Execution Policy of Hauck Aufhäuser Fund Services S.A.
Download
HAL Fund Services Ireland Limited:
Voting rights Policy and participation policy of HAL Fund Services
Download
Investor Rights Policy of HAL Fund Services Ireland
Download
Whistleblowing system
Hauck & Aufhäuser Fund Services S.A. and its subsidiaries undertake to fully comply with all legal and regulatory provisions and requirements.
As per EU Directive 2019/1937 and the Luxembourg Law of 16 May 2023 or the Ireland Protected Disclosures (Amendment) Act 2022, the setup and provision of appropriate systems and procedures in regards to Whistleblowing as well as the protection of potential reporters is a prioritized concern.
To achieve this goal, we have implemented a secure and structured Whistleblowing Platform.
This platform is operated by Dury Consult GmbH .
The information you provide is treated confidentially as the platform complies with all requirements of the respective EU Directive and the local legal framework.
We assure you that any personal information voluntarily provided by you will only be used in the context of individual case evaluation. However, you can also submit your report completely anonymously at any time.
Any information you have provided will never be disclosed to third parties within or outside the Group without your explicit request or consent.
If you opt to file your report anonymously via the platform, please ensure that your identity cannot be deduced from the context of your information.
You will not incur any costs by using the platform.
As a reporter, you also have the right to decide whether to contact the Hauck internal reporting office (the platform) or an external reporting office. Details on the main external reporting offices can be found here: