Online Banking

The most important features at a glance

  • Keep an overview of your assets and your current portfolio developments at all times.
  • Do your banking business conveniently from home or on the road – on all devices via website or mobile app.
  • All invoices, bank statements and other documents can be found in your personal electronic mailbox.
  • If you have any questions about your assets, use our live communication via chat or co-browsing.


Flyer

Features

Individual Dashboard

With our individual dashboard, you always have an overview of all account and custody account data relevant to you. You can add or remove any detail views that are important to you personally.

Performance Overview

Historical portfolio performance can be viewed in detail and you can also select the evaluation horizon. In addition, you can monitor your performance at the overall and portfolio level.

 Mobile App

Our online banking is available via the mobile app "H&A mobileBanking" for Android in the Google Play Store and for iOS in the Apple App Store. It's a convenient and fast way to do banking from any device.

Live Communication

You can communicate digitally and personally with our bank at the same time. You can contact us via chat or co-browsing and receive prompt support if you have any queries.

Personal Mailbox

The personal mailbox replaces paper-based letter contact. Account statements and other documents can be retrieved conveniently and at any time from your home.

SMS and PushTan

With our secure signature procedure, we send you a personalized TAN for each order via the mobile app "H&A pushTAN". Alternatively, we also offer a SMS TAN procedure.

Further Information

Payments

  • Credit transfers and direct debits (in SEPA Format)
  • Template administration
  • Standing orders
  • Foreign payment transactions

Reporting

  • Portfolio overview
  • Portfolio structure
  • Electronic asset certificate
  • Dashboard widget to display portfolio performance
  • Detailed view of historical portfolio performance with selection of evaluation horizon
  • Detailed view of securities account development at the overall and portfolio level

Account and custody account information

  • Account balance query
  • Turnover query over different time periods

Custody account balance

  • Portfolio value
  • Initial prices
  • Profit and loss

Additional features

  • Personal Identification Number (PIN) management
  • Personal administration of user rights
  • Mailbox with personal data management

Protecting your assets and your banking transactions is our major priority. We have implemented state-of-the-art security procedures in our online banking to protect your accounts and transactions from unauthorized access:

  • Secure signature procedure with PushTan: For each order, we send you a personalized TAN via app to your mobile phone. In addition, you will receive all relevant order data, which you can check again before the transaction. Each TAN is issued only once and expires after 15 minutes.
  • In addition, we also offer you a signature procedure via SMS TAN, in which you receive a personalized TAN via SMS on your mobile phone for each order. The SMS also contains all the relevant order data, which you can check again before the transaction. Each TAN is issued only once and expires after 15 minutes.
  • Secure data transport with 128-bit SSL encryption.
  • For general questions about Hauck & Aufhäuser Online Banking, please call +49 (0) 69 2161-1112 during business hours.

  1. Please send us a completed and signed "Agreement for Online Banking" in a sealed envelope. You can obtain the form here or from your individual relationship manager.
  2. You will then receive a personal welcome letter with your new online banking ID (login name and PIN) and all other user-relevant information by mail.
  3. When you register for the first time, you must confirm your identity once by TAN.

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